General Information
Welcome to Little Hearts Nest. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what personal information we collect, how we use it, how long we retain it, and the rights you have under the General Data Protection Regulation (GDPR).
By using our website, you agree to the terms outlined in this Privacy Policy.
Data Controller
Data Controller: Little Hearts Nest
Email: hello@littleheartsnest.com
If you have any questions regarding the processing of your personal data, you may contact us at any time using the email address provided above.
What Information We Collect
Depending on how you use our website, we may collect the following information: first and last name; email address; phone number; shipping address; payment-related information; order history, IP address; browser type; device information; cookie information.
We only collect the personal data necessary to provide our services.
How We Use Your Personal Data
We use your personal data for the following purposes: processing and fulfilling your orders; delivering purchased products; managing payments; issuing invoices; providing customer support; responding to your inquiries; improving the functionality and performance of our website; sending newsletters (only with your consent).
Legal Basis for Processing Personal Data
We process your personal data based on one or more of the following legal grounds: performance of a contract (processing and fulfilling your order); compliance with legal obligations (such as accounting requirements); legitimate interests (website administration and security); your consent (newsletters and marketing communications).
Sharing Your Personal Data
Your personal data will only be shared when necessary to provide our services.
Depending on the services used, your information may be shared with: payment service providers; shipping and delivery companies; accounting service providers; website hosting providers; email and newsletter service providers.
All third-party service providers are required to ensure the security and confidentiality of your personal data.
Data Retention
We retain your personal data only for as long as necessary:
Order and accounting data - for the period required by applicable laws
Customer inquiries - for up to 2 years
Newsletter subscription data - until you withdraw your consent
Once the retention period expires, your personal data will be securely deleted.
Cookies
Our website uses cookies to: ensure the proper functioning of the website; remember your preferences; analyze website traffic; improve your browsing experience.
If marketing cookies are used, they will only be activated with your explicit consent.
You can manage or delete cookies at any time through your browser settings.
Your Rights
Under the GDPR, you have the right to: access your personal data; request correction of inaccurate data; request deletion of your personal data; restrict the processing of your data; receive a copy of your personal data; object to certain types of data processing; withdraw your consent at any time.
To exercise any of these rights, please contact us at: hello@littleheartsnest.com
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy policies or data protection practices of those websites.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
The latest version will always be available on our website.
Contact Information
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:
Little Hearts Nest
Email: hello@littleheartsnest.com